Returns & Exchanges

At Gray Malin, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may return eligible items within 30 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to download and print a prepaid shipping label, which will be sent directly to your email address.

• 3.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund has been processed.